XpressCollect roles
The following user roles provide access to XpressCollect administration functions and system reports:
XpressCollect Administration
This role gives users access to all product features.
XpressCollect User
This role limits personnel to use of the following capabilities:
• Send Preset Messages page - Users can access this page to select tenants and send pre-defined messages.
• Tenant Exclusions page - Users can access this page to select tenants when the business decides to exclude them from receiving system notifications. This page also provides access to functions that can be used to assist blacklisted tenants when they want to restore their eligibility to receive account notifications.
XpressCollect Manual Calls
This role gives users access to the Manual Calls feature.
XpressCollect Reports
This role gives users access to XpressCollect system reports.
NOTE: To access the Manual Calls report, users must have both the XpressCollect Reports role and the XpressCollect Manual Calls role.