•  Things to know about XpressCollect
  • Purpose, regulatory considerations and best practices
  • User roles and permissions
  • Message variables
  • Applying XpressCollect configurations to multiple facilities
  • Online payments system
  • Manage Notifications options
  • Validation of tenant phone numbers and email addresses
• Accessing system capabilities
• Sending manual messages to tenants
• Sending preset messages
• Creating and managing preset messages
• Creating and editing scheduled payment notifications
• Working with tenant exclusions and blacklistings
• Using the Manual Calls feature
• Configuring XpressCollect settings
•  XpressCollect reports
  • Things to know about XpressCollect reporting
  • Dollars Collected report
  • Facility Summary report
  • Manual Calls report
  • Mobile and Email Validation report
  • Notification Response Trends report
  • Scheduled Messages Sent report
  • Opt-Out report
  • Past Due Units report
  • Tenant Status report
  • Unscheduled Messages Sent report